Refund policy

Every knitwear piece is handmade to order, created especially for you. Because of this, I’m unable to accept returns or exchanges.

However, if you find that your new piece arrives faulty or damaged, please get in touch within 7 days of delivery, and I’ll happily arrange a repair, replacement, or refund.

If you’d like to cancel or change your order, please contact me as soon as possible. If I haven’t yet started working on your piece, I’ll gladly issue a full refund.

Thank you for your understanding and for supporting slow, sustainable fashion — every order means the world to me <3